Frequently asked questions

Zocials is an SMM panel: a website and Telegram bot where you buy social media growth services such as followers, likes, views, comments and members for Instagram, TikTok, YouTube, X (Twitter), Facebook, Telegram, Spotify and more. You fund one USD wallet and order in under a minute.

Yes. Anyone can use Zocials. Local payments are built in for Nigeria (bank transfer), Ghana and Kenya (mobile money) and Cameroon and the CFA zone (XAF), and crypto works everywhere.

No. You can sign up on the website with Google or email and do everything there. If you also use our Telegram bot, link it once and the same wallet and orders appear in both places.

Cheap services have the lowest prices and are great for testing and short campaigns. Reliable services are premium, more stable and more likely to include refill cover, which suits business pages.

Every service is labelled by quality. Basic is the budget option with no refill, Medium balances price and stability with a refill window, and Elite uses the highest quality accounts with long refill cover.

Most orders begin within minutes. Larger orders can take 24–72 hours to finish. Follow progress live under Orders in your dashboard.

Drip-feed spreads delivery over time, for example 100 likes every hour, 5 times, which looks more natural. You choose the runs and interval; the total is charged up front.

Cancelled and partial orders are refunded to your wallet automatically. Services with a refill window can be refilled from your Orders page.

On eligible orders you’ll see Refill and Cancel buttons in your dashboard. Refill tops up drops within the service’s refill period; cancel stops an order that hasn’t finished.

Platforms regularly remove inactive or low-quality accounts, so some drop is normal. Services with a refill window replace drops for free during that period. Read our guide on why followers drop for more.

Yes, as long as the link or username is public. You don’t need access to the account.

Each service shows its own minimum and maximum. Many start from 10 to 100, and prices start from $0.05.

Never. We only need a public link or username. Keep your account public while the order runs.

We never ask for passwords and only work with public links, so your login stays private. Keep growth believable: order amounts that suit your account size, use drip-feed, and pick refill-covered services for important pages. Each platform has its own rules, so use growth services as a boost alongside real content.

Growth services only interact with public content and never touch your login. To stay low-key, avoid huge jumps in one go, use drip-feed and choose higher-quality tiers for main accounts.

Open Add funds and tap “I’ve paid”, or ask Guapo in the chat. If it still doesn’t show, open a ticket with your receipt and our team will credit it.

Crypto (with a 5% bonus), bank transfer in Naira, mobile money in Ghana, Kenya and Cameroon, and XAF. Telegram Stars are available in the bot. All balances are kept in USD.

Crypto top-ups start from $5. Other methods show their minimum on the Add funds page.

Money for undelivered or cancelled amounts goes back to your wallet automatically. See our refund policy for details.

Yes. Create an account, generate an API key in your dashboard and use our standard SMM panel API. You can also get your own branded panel with the reseller plan.

For $20 a month you get 50% off every service and your own SMM panel website on your own domain, with your brand, your prices and your own payment keys. Orders are delivered automatically.

Yes. Share your referral link and earn from every order your referrals place. Move earnings to your wallet or cash out from $25.

Yes. Guapo, our AI assistant, answers instantly 24/7, and our support team takes over whenever you need a person. You can also open a support ticket in your dashboard.

Join our Telegram updates group. We post new services, promo codes and service status there first.